Ways We Can Help: Forte’s Basic Support Phone Directory

Whether you launch a merchant account with Forte or utilize some of our APIs, chances are you might need some assistance along the way.

Luckily, Forte is staffed by some pretty sharp and awfully friendly payment professionals. Whether you need help with your new password or integration support, you’ll find someone to get you what you need.

Let’s give you a breakdown of who to call for what.

Remember, you can always call our main line and start from there. We can get you sorted out right from this spot, no matter what you’re looking for.

Forte’s Main Phone Number: 866.290.5400

If you want to set up a new account or talk about pricing and products, you need to talk to sales.

Forte’s Sales Team: 866.378.0001 or 866.290.5400 Option 3

If you have general customer service related questions, like things related to your account, transactions, users, and even other basic questions that seem to not fit elsewhere, call these folks.

Forte’s Customer Service Team: 866.290.5400 Option 1

For technical-related issues, trouble with equipment, and other troubleshooting tips, you’ll need Tech Support. Also, this is your number for all things related to integration – so keep that in mind, developers.

Forte’s Integration/Technical Support Team: 866.290.5400 Option 5

If you are a reseller or partner, you’ll want to get support at this number. If you don’t know anything about our Integrated Partner Program, check out this post or this page for more information.

Forte’s Reseller/Partner Support Team: 866.290.5400 Option 4

That rounds out our basic support directory. If you have a special issue or don’t see what you need here, feel free to call the main line and get help from there.

Photo credit: raindog808

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