Best Practices to Resolve Patient Accounts: Help Your Clients Avoid Bad Debt with Efficient Collection (New Webinar!)

Hospitals and healthcare facilities are facing a growing problem – rising patient debt. In 2012, hospitals faced almost $42 billion in uncompensated care. Even more frightening, a report by McKinsey & Company estimates that the rate of bad debt to healthcare providers is growing by roughly 30% a year. Patient debt is expensive and time-consuming; tracking down payments and revenue loss could be fatal for small offices.

For software providers, providing a patient portal that effectively offers multiple payment options can be daunting. It is important to know the risks and benefits of each form of payment processing and how it best works for a healthcare facility.

In order to help ease this integration process, we’ve just announced a webinar set for March 28th, 2017 at 2:00pm CST. Called Solving the Patient Debt Problem with Software: How Integrated Payment Solutions Can Help Clients Collect Securely with Speed and Consistency, this webinar will discuss the pain points that healthcare organizations have with the collection of patient debt, and how a rich and robust payment software can provide an increase in revenues and decrease in office time spent.

The webinar will be moderated by Rolando Navarro and Craig Rainey, who cumulatively have almost 30 years of experience in payments technology. Mr. Navarro’s experience gives him a deep understanding of the complexities of integrating with a payment processor and works closely with each vendor to add value and complement software programs. Mr. Rainey specializes in maximizing opportunities available with software and VAR channels and has extensive knowledge of pricing and interchange models.

Attendees can expect to learn about the most common pain points in the healthcare industry, and how different payment methods (i.e. one-time ACH/eCheck, credit card, recurring payments), as well as different payment channels (i.e. online, in-person, mobile, IVR), can make a difference in an organization’s bottom line. A highly efficient integrated payment solution can yield more revenue for patient management software, and the emerging payment technologies available can drive business and help retain more clientele.

Forte offers features that go above and beyond to create the utmost convenience for both patient and organization. Forte’s Account Updater automatically updates credit card information for lost, stolen or reissued cards, and Forte Verify instantly verifies that an account is open and valid. Programs like these decrease errors and save valuable time and money.

To register for this educational webinar, visit

Related Posts

Integrated Payment Solutions 101
3 Reasons Why Integrating Payments is Good For Business
3 Ways Integrating Payments Into Your Solution is Great For Business
The Top 3 Things to Look for in a Payment Partner

Leave a Reply