Insights
CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.
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Payment Authentication
Payment authentication is critical for businesses and entities accepting payments from clients and end users. The right solution goes beyond mitigating fraud. It helps identify incorrect details to reduce payment errors and lessens waiting time due to identification failure, ensuring a swift, successful payment process. Types of Payment Authentication The two primary types of authentication are two-factor authentication […]
Think Outside the Square: How QR Codes reshape payments
From telemedicine to bread baking, there’s a list of things that enjoyed a surge in adoption during the pandemic. For businesses, that includes the use of contactless payments and QR codes—which turned out to be no passing trend. More than half of U.S. consumers now use some form of contactless payment, according to a Mastercard […]
Frequently Asked Questions About Payment Processing
The digital payments market is projected to reach $16.62 trillion by 2028. All businesses should be familiar with the basics of payment processing to remain agile in a competitive industry and ever-expanding landscape. We’ve answered some frequently asked questions (FAQ) about payments and their processing to help you get started. Payment Methods Understanding the terms and systems […]
A Guide to Avoiding Payment Reversals
Payment reversals challenge organizations of all sizes. Many companies even allocate a monthly budget to payment reversals. They may be a frustrating part of your own business—and depending on your organization’s services or products, you may have a higher likelihood of experiencing payment reversals. The good news is that avoiding payment reversals is possible. This […]
Not Ready for Rising Card Fees? Try These 4 Payment Alternatives
Credit cards emerged from the pandemic stronger than ever. After bearing the brunt of decreased recreational spending in 2020, the industry is riding the wave of ecommerce growth to top an unprecedented $500 billion in online credit card usage. Resurgent travel spending, higher wages and generous rewards programs all bode well for credit card payments. But as […]
4 Best Practices for a Better Payment Experience
Providing a smooth experience is key if you want to make on-time payments easy for your customers. But meeting their expectations can be easier said than done. The payment experience is often reported as a source of friction for customers. According to a survey of 400 billing and collections executives, 91% of customers cited the […]
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