Insights
CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.
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7 Essential Features for a Better IVR Payment System
While no one likes paying bills, reducing consumer friction points during the bill-paying process can get your invoices paid faster. Millennials are more likely to prioritize paying bills that are easy to pay before tackling (or ignoring) bills that are more inconvenient. More than half (52%) of consumers report experiencing at least one pain point […]
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